Instructors: Product supplements may be ordered directly through OASIS at http://oasis.pearson.com. For more information contact your Pearson NCCER Sales Specialist at http://nccer.
- Instructor Resources (978-0-13-489809-4) — Available on the Instructor Resource Center at www.nccerirc.com. Downloadable instructor resources include PowerPoints, Lesson Plans, Performance Profile Sheets, Test Questions, and TestGen software.
- Access Card ONLY for NCCERconnect Trainee Guide (does not include print book) 978-0-13-518723-4
- ELECTRONIC Access Code ONLY for NCCERconnect Trainee Guide (must be ordered electronically via OASIS; does not include print book) 978-0-13-518720-3
Table of Contents
All of the modules listed below are included in the Trainee and Instructor Guide(s). The following ISBN and pricing information is for ordering individual modules only.
Fasteners, Hardware, and Wiring Terminations (10 Hours) Covers a variety of fasteners, hardware, and wiring terminations used in HVAC systems including the installation of these components. (Module ID 03313)
Control Circuit and Motor Troubleshooting (30 Hours) Provides information and skills to troubleshoot control circuits and electric motors found in heating and cooling equipment.(Module ID 03314)
Troubleshooting Cooling (20 Hours) Provides guidance related to troubleshooting cooling systems. (Module ID 03210-13)
Troubleshooting Heat Pumps (12.5 Hours) Provides a thorough review of heat pump systems, operating cycle and troubleshooting procedures for components.(Module ID 03311)
Troubleshooting Gas Heating (12.5 Hours) Covers information and skills needed to troubleshoot gas-fired furnaces and boilers. (Module ID 03209)
Troubleshooting Oil Heating (12.5 Hours) Describes the construction and operation of oil-fired heating systems and their components. Includes servicing and testing of oil furnaces and procedures for isolating and correcting oil furnace malfunctions. (Module ID 03310-13)
Troubleshooting Accessories (7.5 Hours) Delivers information and skills needed to troubleshoot various air treatment accessories used with heating and cooling equipment. (Module ID 03312-13)
Zoning, Ductless, and Variable Refrigerant Flow Systems (12.5 Hours) Introduces the information and skills needed to troubleshoot and repair zoned, ductless, and variable refrigerant flow systems.(Module ID 03315)
Commercial Hydronic Systems (10 Hours) Reviews basic properties of water and describes how water pressure is related to the movement of water through piping systems. Describes various types and components of commercial hot-water heating and chilled-water cooling systems, and examines how those systems function. (Module ID 03305)
Steam Systems (10 Hours) Focuses on the use of steam for storing and moving energy in HVAC systems. Reviews the fundamentals of water that relate to steam and describes the basic steam system cycle. Discusses a steam system’s operational components—steam boilers and their accessories and controls; steam system loads, including heat exchangers/converters and terminal devices. Steam system valves and piping are covered in detail, including common types of piping arrangements, the components of a condensate return/ feedwater system, steam and condensate pipe sizing; and pressure-reducing valves and thermostatic valves. (Module ID 03306)
Retail Refrigeration System (15 Hours) Covers the applications, principles, and troubleshooting of retail refrigeration systems.(Module ID 03304)
Customer Relations (5 Hours) Presents the importance of establishing good relations with customers and provides guidance on how to achieve that goal. Focuses on ways for a technician to make a good first impression and describes how to communicate in a positive manner with customers. The elements of a service call and dealing with different types of problem customers are also covered. (Module ID 03316)